KPIs and Marketing Automation: When Numbers and robots become best friends!

Marketing automation is a powerful strategy that combines technology and processes to automate and streamline marketing activities. However, to measure the success of marketing automation and ensure that the efforts are paying off, it is important to focus on key indicators or KPIs. This post will explore a KPI and which KPIs you should focus on.

What is a KPI?

A KPI (Key Performance Indicator) is a measurable variable to evaluate progress toward specific goals. In the case of marketing automation KPIs can provide insights into how effective campaigns are, how well they generate leads and convert to sales, and how they impact customer loyalty and profitability. Measuring the right KPIs is crucial to optimizing marketing strategies and maximizing return on investment.

Kpi, nyckelfaktorer

Below are some key KPIs to consider when it comes to marketing automation:

Conversion rate: This is the percentage of visitors who complete a desired action, such as filling out a form or purchasing. You can see how well your automated campaigns convert visitors into leads or customers by measuring the conversion rate. This can help identify potential bottlenecks in the conversion process and optimize campaigns for better results.

Cost per lead: This KPI measures the cost of generating a single lead. By analyzing the cost per lead, you can evaluate the effectiveness and profitability of your marketing automation efforts. If the cost per lead is too high, adjusting the campaigns or target group segmentation may be necessary to achieve more cost-effective results.

Customer Lifetime Value (LTV): LTV estimates the total revenue a customer generates throughout their life cycle. By connecting marketing automation with sales data and customer acquisition, you can measure LTV and see how profitable different segments and campaigns are. This can help prioritize marketing efforts and focus on attracting and retaining high-value customers.

Repurchase rate: This measures how often customers return to make a new purchase after the first deal. The repurchase rate is an important KPI for customer loyalty and retention. Automating resale campaigns and communicating with existing customers can increase the likelihood of repeat purchases and maximize customer lifetime value.

key preformance index

Recipient Activity: This KPI measures recipients’ engagement with your automated marketing. This may include email open rates, link click rates, content downloads, or social media interactions. By analyzing recipient activity, you can assess how effectively your message reaches and engages your target group.

Time to Conversion: This KPI measures the time it takes for a lead to convert to a paying customer. By analyzing the time to conversion, you can identify bottlenecks in the sales and marketing process. If it takes too long to convert leads, optimize your automated communications and offer more relevant and time-critical information to speed up the buying process.

KPIs - Your weapon to dominate the market!

By measuring these and other relevant KPIs, you can better understand how marketing automation affects your business performance and results. It is important to remember that KPIs should be adapted to your specific goals and business model. Using a marketing automation platform that provides reliable and detailed metrics is also important to analyze and draw conclusions from the data.

In conclusion, marketing automation is a powerful strategy that can help companies automate and streamline their marketing activities. By measuring the right KPIs, you can gain valuable insights into the effectiveness of your campaigns, conversion rate, cost-effectiveness, customer loyalty, and other important factors. These metrics can be critical to optimizing your marketing automation strategy and maximizing your return on investment. Take your marketing to the next level and work effectively with your KPIs by becoming a customer of Rule! Book a demo here!

Share this article

Drive engagement and growth through smart communication

gdpr mailutskick

Reminder GDPR emails: How to follow the rules

More than half of all emails sent globally are some form of marketing. It’s thus a huge market that has previously been largely unregulated. E-mail ...
Read More
5 bra marknadsföringstips

5 eggcellent Easter marketing tips

We are heading towards brighter times and Easter is approaching. Therefore, it’s time to start planning for a colorful Easter campaign. Easter is a perfect ...
Read More
BF 2

Successful email marketing during Black Friday

For retailers, Black Friday is one of, if not the biggest sales event of the year. There is a possibility to compensate for lost revenue ...
Read More

Explore Rule Free, without even having to register a debit card.

Discover how you, with the help of Rule and smart communication, can drive growth through increased engagement. 


  • Pre-made templates and free emails
  • Try our features in your own pace
  • No lock-in period or hidden extra fees

Get a personal demo of Rule

Discover how you can increase digital engagement and growth in a personal demo of our platform.