Rule for e-commerce and retail

From click to customer - creating customer journeys that convert

Rule helps e-commerce and retail companies communicate at every stage of the customer journey. Automated, personalized and integrated with your existing systems. Build loyalty, increase repurchases and sell more, without unnecessary manual work.

Rated 4.8/5 on G2

Create communications that keep customers coming back

With Rule, you can create relevant, automated customer journeys that follow the customer throughout the buying journey – from first visit to repeat purchase.
Communicate in multiple channels, build relationships and let every touchpoint contribute to increased sales.

Newsletters & campaigns

Build brand and drive traffic to your store with newsletters and campaigns that feel personalized. Segment by interest, behavior, and purchase history to maximize accuracy.

Digital receipts & order confirmations

Turn transactional messaging into a sales channel. Add recommendations, promotions or inspiration to your digital receipts and order emails – just when the customer is most engaged.

SMS & RCS

Reach your customers directly, in real time. With SMS and RCS you can send time-critical offers, delivery updates or reminders that stand out on mobile. RCS enables images, buttons and interactive messages for a modern shopping experience.

Automated flows

Create automated mailings such as welcome emails, cart reminders, birthday greetings, winback campaigns and loyalty programs. The flows can be combined with email, SMS and RCS – so you reach every customer in the right channel at the right time.

  • A complete platform for e-mail, SMS, RCS and digital receipts

  • Powerful segmentation and personalization based on customer data

  • Ready-made integrations with +150 e-commerce systems

  • Unlimited mailings and automations – grow without limits

  • GDPR-secure handling of all customer data

  • Swedish support and local presence when you need help

  • Measurable impact: increased sales, time savings and more loyal customers

newsletter nyhetsbrev

More repeat customers - less manual work

With Rule, you can create relevant, automated customer journeys that follow the customer throughout the buying journey – from first visit to repeat purchase. Communicate across multiple channels, build relationships, and let every touchpoint contribute to increased sales.

Work smarter with all your data in one place

Rule brings together all your customer communications such as email, SMS, RCS, digital receipts and customer data in one platform. You get a complete picture of the customer's data, avoid duplication and can drive each contact towards increased sales.

Build customer loyalty that lasts over time

Create relevant and personalized experiences for your customers throughout the buying journey. When your communication is on target, customers will choose you again, and if you're lucky, they'll recommend you to others. This is the strongest proof of a loyal customer.

Drive additional sales automatically

When your customer journeys and mailings are fully automated, you don't have to create each campaign by hand. With Rule, you can send the right message at the right time, helping you increase sales without increasing labor. Simply put, it's a win-win.

Connect Rule to your existing systems

Rule integrates seamlessly with your systems to maximize the impact of your communications. Here you can find all our +150 integrations. Missing a connection? Get in touch: integrations@rule.se

Hear it from our customers

Book a free demo!

Curious about what value Rule can create for you and your business? Book a free demo with us and we will guide you through the platform and all its features.

Discover how Rule and smart communication can help you create stronger engagement, improve attendee experiences and drive growth for your events.

Frequently asked questions in e-commerce & retail

Yes, it does. Rule has ready-made integrations with WooCommerce, Shopify, Starweb, and several other platforms.

Absolutely. Rule allows you to combine multiple channels into a single customer flow.

Yes, you can. You can reach customers with modern, interactive messages directly in your mobile messaging app.

All at once, today. All you have to do is create a free account in Rule and start communicating.

Get a personal demo of Rule

Discover how you can increase digital engagement and growth in a personal demo of our platform.

Explore Rule Free, without even having to register a debit card.

Discover how you, with the help of Rule and smart communication, can drive growth through increased engagement. 

  • Pre-made templates and free emails
  • Try our features in your own pace
  • No lock-in period or hidden extra fees

Få en kostnadsfri demo av Rule

Upptäck hur du kan öka digitalt engagemang och tillväxt i en personlig genomgång av Rule.